Shippit Blog | eCommerce - Shipping - Growth

5 Costly Shipping Mistakes You Need to Avoid

When you’re focused on selling, it can be difficult to concentrate on something as frivolous as shipping. Here are 5 shipping mistakes to avoid.

Customer Experience

How Chatbots Will Revolutionise eCommerce and Why You Need One

How do you communicate with your target audience online? Blogs, social media, groups, forums and predominantly email – right? Heard of chatbots?

Conquer Your Business Challenges with This One Secret Weapon

The Swank Store’s Aaron Kay believes that business may be filled with uncertainties, but it’s never personal. There’s no stigma attached to failure – just learning and the more you...

Turn Customer Returns from a Profit Killer to a Conversion Winner

Whatever your niche, industry, vertical or product, as a business owner, your ultimate goal should be to make sure your customer returns.

Retention Basics: Securing the Elusive Second Purchase

Our work as business owners isn't over when we get that first sale. The hard work begins when you want to retain your loyal customers. Read the retention basics on securing the elusive second purchase.

4 eCommerce Tools to Boost your Business

From helping you acquire customers to segmenting your demographic, here are 4 eCommerce tools to help you gain insights and automate your online business.

Customer Experience

How to Deal with Customer Complaints

Customer complaints are a nightmare, but they're also a chance to improve your business and gain loyal customers with next-level service. Read more here.

Easy shipping strategies that compete with Amazon

Shipping isn't glamorous. But it's critical for every eCommerce store to stand up against the big guys.

Why You’ve Probably Been Measuring Success All Wrong.

1000% growth in a year isn’t bad, but for Charlie de Haas the measure of success doesn’t necessarily come in numbers. Clean Treats thrives through it’s mission to #sharelove –...

Customer Experience

How to Unlock the Power of Personalisation

Personalisation in e-commerce is moving onwards and upwards fast and your customers expect a personalised experience at every, single touch point.

How to Tap into the Customer Psyche to Solve a Global Problem

Benjamin Young is a rare breed of visionary; he set out to do something great but understood that in order to be successful, he needed to tap into his customer’s...

5 Ways To Kill It At Discounting, Without Killing Your Brand

Retail in the 21st Century is not just about your product, your price, or even your service, no – it’s all about your brand. Discounting can be a great way...